Services

Network Design & Implementation

• Network connectivity: Router configuration and installation; wireless & wired infrastructure setup; external/perimeter firewall protection; internal security; secure site-to-site or remote worker access; existing network reassessment, reinforcement or migration; small and medium site ethernet and telephone cabling
• Servers & workstations: Server upgrades, replacements and consolidations or new server integration; workstation upgrades and replacements
• Device security: Network or standalone antivirus/antimalware solutions, host-based intrusion prevention system (HIPS), policy-based workstation control
• Data protection: Backup/Disaster Recovery planning and implementation, offsite data storage, clustering & virtualization

IT Monitoring & Maintenance

• 24/7 Proactive Monitoring: Automated monitoring of antivirus updates, backups, critical services, critical events, disk space, memory allocation, and other health indicators
• Administrative Alerting: Automated alerting/notification for selected events via email, SMS or pager
• Scheduled Maintenance: Automated preventative maintenance tasks such as disk defragmentation, temporary file cleanup, update deployment

IT Management & Service

• Network support: Routers, switches, firewalls, Intrusion Prevention/Detection Systems (IPS/IDS), wireless infrastructure and premises cabling; single location local area networks (LAN) or larger and more diverse wide-area networks (WAN)
• Server support: Microsoft® Windows® or UNIX/Linux based servers such as web servers, email servers, communication/collaboration servers and  file/media servers, including virtual or physical platforms
• Workstation support: Microsoft Windows, UNIX or Mac® OS based workstations
• Mobile device support: Notebooks, netbooks, tablets and smartphones
• Peripheral device support: Printers, scanners, multi-function devices, display devices, audio/video devices, input devices or storage devices

Software and Hosted Services:

• Microsoft® server products such as Windows® Server, Small Business Server, Essential Business Servers, SQL Server, Exchange Server as well as others
• Microsoft® client products such as Windows® 11, Microsoft® Office and more
• Cloud Services: Microsoft® 365, Google Workspace, etc.
• Security software: antivirus/antimalware, anti-spam, network web filtering/monitoring, SSL certificates, etc.
• Messaging software: email servers, chat/IM client/server software, collaboration software, mobile messaging solutions, etc.
• Email, Calendar & Collaboration hosted services
• Remote management & monitoring solutions
• Onsite/Offsite backup and disaster recovery, and other hosted services