Services

Network Design & Implementation

  • Network connectivity: Router configuration and installation; wireless & wired infrastructure setup; external/perimeter firewall protection; internal security; secure site-to-site or remote worker access; existing network reassessment, reinforcement or migration; small and medium site ethernet and telephone cabling
  • Servers & workstations: Server upgrades, replacements and consolidations or new server integration; workstation upgrades and replacements
  • Device security: Network or standalone antivirus/antimalware solutions, host-based intrusion prevention system (HIPS), policy-based workstation control
  • Data protection: Backup/Disaster Recovery planning and implementation, offsite data storage, clustering & virtualization

IT Monitoring & Maintenance

  • 24/7 Proactive Monitoring: Automated monitoring of antivirus updates, backups, critical services, critical events, disk space, memory allocation, and other health indicators
  • Administrative Alerting: Automated alerting/notification for selected events via email, SMS or pager
  • Scheduled Maintenance: Automated preventative maintenance tasks such as disk defragmentation, temporary file cleanup, update deployment

IT Management & Service

  • Network support: Routers, switches, firewalls, Intrusion Prevention/Detection Systems (IPS/IDS), wireless infrastructure and premises cabling; single location local area networks (LAN) or larger and more diverse wide-area networks (WAN)
  • Server support: Microsoft® Windows® or UNIX/Linux based servers such as web servers, email servers, communication/collaboration servers and  file/media servers, including virtual or physical platforms
  • Workstation support: Microsoft Windows, UNIX or Mac® OS based workstations
  • Mobile device support: Notebooks, netbooks, tablets and smartphones
  • Peripheral device support: Printers, scanners, multi-function devices, display devices, audio/video devices, input devices or storage devices

Software and Hosted Services:

  • Microsoft® server products such as Windows® Server, Small Business Server, Essential Business Servers, SQL Server, Exchange Server as well as others
  • Microsoft® client products such as Windows® 11, Microsoft® Office and more
  • Cloud Services: Microsoft® 365, Google Workspace, etc.
  • Security software: antivirus/antimalware, anti-spam, network web filtering/monitoring, SSL certificates, etc.
  • Messaging software: email servers, chat/IM client/server software, collaboration software, mobile messaging solutions, etc.
  • Email, Calendar & Collaboration hosted services
  • Remote management & monitoring solutions
  • Onsite/Offsite backup and disaster recovery, and other hosted services
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